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Monday - Thursday: 8:00AM - 6:00PM
Friday: 8:00AM - 5:00PM
Saturday/Sunday/Public Hols: Closed
128 Ross River Road


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If you have a complaint or any other feedback (whether positive or negative, or a suggestion for improvements), we would appreciate hearing from you.

To lodge a complaint or give feedback (whether positive or negative), you can:
          • write to us at:
                 Juanita Costello, Practice Manager
                 Mundingburra Medical Centre
                 128 Ross River Road
                 Mundingburra QLD 4812
          • telephone us on 07 4779 0622 and ask to speak to the Practice Manager; or
          • email us at


Mundingburra Medical Centre takes complaints seriously. Upon receipt of a complaint we will examine the complaint and instigate internal procedures.

We will endeavour to respond to your complaint within 30 days of submission. We may need you to provide more details about the complaint in order to be able to respond properly.

If you are not satisfied with our response to your complaint, you can contact the Victorian Health Complaint Commissioner.

          Office of the Health Ombudsman
          PO Box 13281 George Street, Brisbane Qld 4001

Members of the public may make a notification to the Australian Health Practitioner Regulation Agency (AHPRA) about the conduct, health or performance of a practitioner or the health of a student.

           Australian Health Practitioner Regulation Agency (AHPRA)
           Telephone: 1300 419 495
           Postal Address: GPO Box 9958, Melbourne VIC 3001

Refer to our Privacy Policy regarding complaints relating to a privacy matter.

Towards the end of 2021, we collected feedback from our patients via a questionnaire. We asked respondents to evaluate their experiences with our practice. The results are in, and we’d like to share some of our findings and announce some minor changes we are in the process of introducing based on the feedback and suggestions given - click here for details.

We regularly post updates about our Practice on our Facebook page, along with health tips and other useful information.
Click the button below to like us on Facebook and stay updated.


We at Mundingburra Medical Centre strive to elixir with happiness as they say "it helps in healing". We dedicate ourselves to clinical excellence, superior patient service and safety,with unparalleled passion.We commit with reverence of patient care, its continous improvement and innovation with firm determination to make the utmost effort to further improve our endeavour to serve in field of health care.
Contact Us
Have a question? Contact us today. We welcome patients of all ages and backgrounds. Our Healthcare Providers will be able to find a solution for you.
Copyright © by Mundingburra Medical Centre 2024. All rights reserved.


Extra Medicare benefits are now available to eligible patients who have registered with the Australian Government’s My Medicare.   eg longer telehealth appts, care plans and mental health plans. To register or learn more about how MyMedicare can benefit you, click here or ask on arrival

There are multiple ways you can register with your chosen practice in MyMedicare:

  • Start the registration process in your Medicare Online Account or Express Plus Medicare Mobile app. Check that your practice is registered in MyMedicare before you start. Practice staff will then accept the registration in the MyMedicare system.
  • Your practice may start the registration in MyMedicare or you can ask them to do this. This will trigger a registration in your Medicare Online Account or Express Plus Medicare Mobile app, which you can then complete.
  • Fill out a registration form and provide it to your practice. By signing the form, you are giving consent to participate in MyMedicare. Practice staff will then complete the registration in the MyMedicare system.

MyMedicare registration will not prevent you from accessing care from other practices and healthcare providers. MyMedicare does not tie you to a particular healthcare provider. You can change your preferred GP within your registered practice at any time.


2024 FLU VACCINES ARE NOW AVAILABLE! Call 07 4779 0622 to book.

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